Apex Courier Solutions is a leading global provider of comprehensive logistics and transportation solutions. Established in 2001 as an express operator, the company rapidly evolved into a global brand recognized for its customized services and innovative multi-product offering. After five years of successful trading, Apex Courier Solutions has continued to expand and excel as a privately owned company, establishing global alliances and gaining stronger brand recognition. Today, Apex Courier Solutions employs more than 4,900 people in over 120 locations across 10 countries, and has a strong alliance network providing worldwide presence.
The range of services offered by Apex Courier Solutions includes international and domestic express delivery, freight forwarding, logistics and warehousing, records and information Management solutions and e-business solutions.
MISSION
To be recognized as one of the top five global logistics and express transportation service providers.
PURPOSE
To enable and facilitate regional and global trade and commerce responsibly.
GLOBAL NETWORK
Apex Courier Solutions is a founding member and chairs the Global Distribution Alliance (GDA), which brings together over 40 leading express and logistics providers from around the world, each specializing in their own region and together covering the world with the same, unified quality standards and technology of Apex Courier Solutions. The network has more than 12,000 offices, 33,000 vehicles and 66,000 employees serving alliance customers and attending to their business around the clock in more than 240 countries.
INNOVATION TECHNOLOGY
Innovation is deeply ingrained in our corporate culture, and has long been a driving force in the growth of Apex Courier Solutions services. It originally stems from listening to customers and developing new products and services that address market needs. At Apex Courier Solutions, creativity is celebrated and rewarded. Small and big ideas come from all levels of the company to achieve the highest levels of customer satisfaction.
QUALITY
Improving processes, eliminating bottlenecks and increasing efficiency of daily operations is an ongoing cycle in Apex Courier Solutions. We place high value on maintaining and enhancing quality in every facet of the organization. Therefore we have designed and implemented a quality management system to ensure a consistent level of high standards at all times, and we evaluate these standards regularly and work on technological and process innovations to improve upon them.
The Apex Courier Solutions DQMS (Documented Quality Management System), called InfoHub, complies with the requirements of the international standard of ISO 9001:2008 and includes a set of effective systems that measure customer satisfaction in order to ensure continuous service enhancement.